One of the main questions we get asked is how to configure an account in Microsoft Outlook or Outlook Express Email program.

As this requires a few steps we have created a separate page that is interactive. So instead of just showing generic examples, you can use this interactive page and answer 3 questions and that information will be used in the tutorial so you can see exactly what you would need to type in.

How to configure Outlook Express for email.

That tutorial page also covers other aspects such as, How to Send an Email, How to send an Email with an attachment, How to send an email using a different account and How to configure using multiple email accounts.

Goto our Contact us Page. On this page you will find our feedback form. Here to can ask anything you wish, or from that same page you can contact us directly by email.

We also have available from that same page an advanced Quote Request Form, where you can select the type of features / functionality that you require which will help us design a quote to your specific needs.

There will always be times where you need to send an attachment with an email, or just an email by itself, so here is where we will go through the steps of how to do that.

Once Outlook has loaded, click on Create Mail. This will open up a new window.

You are now presented with all the options required to send an email. In this sample picture everything that is in RED is Required. Items that are in BLUE are not, but can be used if needed.

To ensure your email is received successfully make sure you enter the recpients email address in the TO field and make sure you enter a subject. Some Mail servers can reject emails that do not included a subject or they could get classified as spam and not delivered.

CC and BCC. These are used if you wish to send the one email to numerous people. CC is Carbon Copy and BCC is Blind Carbon Copy. Both work the same, except BCC ensures that no-one else knows who you sent the email to. CC on the other hand lists everyones address in the email. To help combat spam it is strongly suggested to use BCC.

If you have numerous email accounts configured, then you would need to select which account appears in the FROM field of this email.

To do that click on the down facing arrow as highlighted by the red box. This will present you will a pulldown list of all accounts currently configured.

Simply select the account you require by clicking on it and now the From field will change to this account.

This is really easy to do. Simply create your email as per normal and then click on the paperclip Attach Icon as highlighted by the red box.

You will now be presented with a browse folder from Microsoft Windows. Simply look through the folders for the file you require and select it.

See next image sample. You can see now there is an attach line displayed under the Subject. This will list all the files you have selected. You can select more than one file.

*CAUTION* Notes about sending attachments.

Make sure the files are not too large. To be safe do not send anything larger than 5MB (5 MegaBytes) without contacting the recipient first. Anything you send that is too large will get rejected and your email will not be received.

Make sure the file type you are sending can be read by the recipient. For example if you are using the latest version of Microsoft Office and you send a .DOCX file. Does the recipient have that same version of Office? It is advisable to check first, or send a more compatible format such as .DOC

Microsoft Email programs like Outlook have an annoying "Feature" where they interpret your attachment and then imbed it in the email. This can cause problems for the recipient if they are not using Outlook. So to prevent this from happening it is always advisable to send a compressed version of the file (such as ZIP or PDF).

Certain file types can be deemed harmful to the recipients computer (such as .bat, .exe, .com, .dll) and as such they can be deleted, or worst case not even delivered. So to prevent this from happening it is advisable to send all files in a compressed format like ZIP. The only items not requiring this are images ( such as jpg, gif, png). Compression has two other benefits.

BENEFIT 1 Compressing files usually makes them smaller, making them quicker to email and to download.

BENEFIT 2 Compressed files need to be uncompressed by the recipient. If the file was damaged in transit then the recipient will be alerted to this when they goto open the compressed file. If a file was not compressed (such as a word document) but got damaged it may still open however the recipient would not know it was damaged and could be looking at a document containing incorrect data!

How to Compress a file It's easy. Microsoft Windows can do that, Go into my computer, look through the folders until you find the file in question, Right Mouse Button Click on the file, select Send To then Compressed (zipped) Folder and bingo in the same folder now will be a file with the same filename, but .ZIP extension. Then use that as your attachment instead of the original file.

Once you have finished creating your email, simply click on Send and you're done.

If there are any errors sending your email Outlook will display a notification box informing you of what went wrong.

We don't sell templates, instead we choose to design the site to what you want, rather than making the customer choose from a range of templates. This way we feel the customer gets a more unique web site that best suits their company colours, logos or services.

You can have complete control over the layout and design of your pages, or if you do not wish to be burdened with the fine details like that we are more than happy to use our creativity and design a site based on your company logo, colours and type of products or services you provide.

Many website design companies charge you to develop your website, however many do this using free software such as Joomla, Word Press or ZenCart to name just a few. Now every one of those is excellent, however each one is also designed to handle a specific type of website content. Using WordPress for a website to display products is not a good option for example. Each one of these applications uses templates so you can try to customize your website so that it looks unqiue, however the underlying functionality will be the same as every other website using the same program.

What we have chosen to do is design our own Content Management System in house, that can be fully customized to the clients specifications or needs. Our system can also integrate any other modules that we develop, so you can choose to just purchase one of our products, and then at a later date simply purchase another. For example if you wish to just manage your products first, then you can purchase our Product Manager. If later you choose that you want articles and news bulletins (or a blog) on your website then you can purchase our News Bulletin Manager. Each application is essentially stand-alone and can function with or without the others having been purchased.

This means that you only have to choose the applications you are interested in and therefore it makes your administration section much easier to navigate and operate. This is not possible with these free applications because you install all of it or none of it, even if you choose not to use many of the included features. Customers we have that are using our administration section have commented on how much easier and faster it is to use compared to other CMS admin sections which are installed on their other websites (not designed or managed by us).

The other aspect with the free applications is the way their databases are configured. Each database, be it for products or articles is fixed, so if you need to store additional information about your products you can't have custom columns or fields.

As all our software is written in house, we can tailor it to your specific needs, so if you have specific information you wish to enter for your products and also just as important, allow customers to search using that as a criteria, then we can easily provide that functionality for you.

Our News Article searching is a good example of having the ability to see the latest entries, single click to see any entries from a month of the current year, or a single click to see a list of all entries for previous years. There is also a multi keyword search, which also allows you to exclude keywords too. All of this from a single column on the News Page. Sure many other applications can provide these features as well, but usually not from a single page and not in such an easy to use display.

Our Product Manager also includes our Product Search feature, which allows you to search all products, based on many criteria. You can use keywords or exclude keywords, or you can display all products from a single manufacturer, or limit the display to a single category or sub category. All quick and easy from a single page. Also you can choose to display the results as text only. This makes it much faster to operate and provides you many more products per page which drastically reduces the amount of scrolling required. Displaying thumbnail examples with brief descriptions is still the default option, but it's only one click on a checkbox to use the text mode feature.

As our system is not designed around Templates, you can have your website display any way you choose. You are not forced into having your website displayed in columns, which when there is no further content in a column that whole section of the page remains blank, and you are not forced into a fixed style layout. You could for example have each page display differently depending on what type of content that page is to display. A good example of this can be seen on the Doug Kwok Art Website. Here you will see that each of the 4 main pages and the actual product display pages are all using a complete different layout, but are still based on a similar theme; that being his art.

The Final and important point to consider is the fact that as our software is written in house and is usually customized to your specific needs it operates much faster than the other CMS applications simply because we can optimize the layout and the code so that only what you require is in use. These other applications you must install all or none. So for things you do not want to use, there is no option of turning them off, so they are always consuming resources, including disk space.

Each website, or indeed each page on a website can be displayed differently. It depends on what type of content and how much there is to display. There are three primary types of website layout:

This is by far the most common layout design used because it guarantees the webpage will look exactly as designed. What this means is the width of the website is set to a fixed amount and therefore the content displayed in that fixed width has a known position. Many websites like this idea because having a fixed width means they can ensure the graphic layout displays exactly as designed.

There are however some drawbacks. The primary one being what width do you assign? If you set the width to what is your default computer resolution (such as 1920 x 1080) then the website will display poorly on a computer that is using a much lower desktop resolution (such as 1024 x 768). This means it is always advisable to define the width to what you consider to be the minimum resolution you wish to support. Windows 95 / Windows 98 used a default resolution of 640 x 480 or 800 x 600. Windows XP uses a default of 1024 x 768. As more and more people start using flat panel display screens (instead of CRT screens) the default resolutions will continue to rise. We however consider that for a fixed width the website should display correctly at 1024 x 768 because windows XP is still the primary Operating System currently in use.

The other major draw back is when someone using a higher resolution screen views your website. If their desktop resolution is 1920 x 1080 and viewing your website at full screen, your website would only use 1024 of the available width, leaving a whole 896 pixels (448 pixels per side) empty. This tends to make the website look quite lost in the center of the page.

An example of a Fixed Width website that we have created is Doug Kwok Art.

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Floating format is the primary layout design that we create. Here there is no fixed width, instead the website will grow to use all the available width. It is still important to ensure that nothing on the page is larger than 1024 width, to ensure it displays correct on a standard XP computer, but when viewed on higher resolution (such as 1920 x 1080) the web pages will expand. The benefit of this is it helps reduce the amount of vertical scrolling that maybe required on pages that have lots of content.

The disadvantages of floating format is that you can not be guaranteed of how the layout will look as everyone could be using different resolutions and screen sizes. Also when the pages grow to use all available width it tends to cause the lines of text to be quite long making them a little more difficult to read as most people are use to reading newspaper type column widths.

We still feel that the slight issues with using floating formation are easily outweighed by the advantages of using all the available screen space.

Our website is using floating format width as is many others we have created such as Austech Medical.

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Variable is an idea where we add some intelligence into the web pages themselves so they can identify what screen resolution each viewer is using and then adjust the page layout accordingly. The benefits of this mean that you can regain some control of how the pages will be displayed while also utilizing all the space that is available.

The disadvantage of this design is that not everyone views web pages with some of the features enabled in their web browser which this design requires active, so a fallback design also needs to be incorporated.

As a solution to this drawback, another option is to define the content into columns that at low (default) resolution of 1024 x 768 they will display one column, but then when displayed at high resolution such as 1920 x 1080 they will display two columns. This still allows the content to utilize more of the screen space, while at the same time reducing the length of the text lines to a more manageable length (usually 45% of the screen width)

We have utilized this idea on our Packages Web page and to a greater degree on Realistic Reviews.

There are a few different scenarios that may be in effect here. First if we are managing your Domain Name for you, or we registered your Domain Name on your behalf, then there are three options:

1. We can continue to manage the Domain Name for you, and make the relevant DNS updates for your new Host Provider.
2. We can provide you with your account logon details so that you can manage your own Domain Name.
3. You can transfer your Domain Name to a Registrar of your choosing and Manage your own Domain Name

The next issue is the website hosting. You will need your current website files uploaded to the new server and you will need that server to be configured. This configuration usually involves setting up your SQL databases, configuring Email accounts and any other general settings. There are once again a few options available that you will need to consider:

1. We can upload / transfer your website from our server to your new website host server and configure your new website hosting account.
2. We can provide you with FTP login details and you can perform your own file transfer and configuration.
3. If you have chosen to use another website management company they can perform the changes for you.

Even if we are no longer your Website Host Provider we are still prepared to perform any website updates that you require.

You will be invoices for any fees associated with your website hosting or domain name that are currently outstanding.

If you have paid in advance for your website hosting, then any months remaining will be refunded. For example if you have purchased 12 months in advance and you are currently in the second month, then the remaining 10 months will be refunded.

It is inevitable that websites come and go and if yours is one that's going then you have a few options available, depending on if you wish to keep a copy of your website:

1. We can archive it (using compression like PKZIP) and make it available for you to download from your website before the website is closed.
2. We can burn a copy of your website to CD-ROM and post it to you. Your website will not run from the cd-rom but you will then have a copy if you ever wish to re-open your website.

With the hosting fees, you will receive a pro-rata refund for the number of months remaining. Unfortunately though the domain name fees are either yearly or bi-yearly. This means we can not obtain a refund on that portion of the hosting costs, so we can not offer a 100% refund of the monthly hosting fee, but you should still receive a large portion of it, depending on how many months remain on the domain name registration.

If there are any fees outstanding you will be sent an invoice. Please be aware that when you close your website you also lose any email accounts associated with that domain name. Also be aware that the domain name can't be canceled. All it can do is sit there until it reaches the assigned expiry date. Domain Name Registrars do not offer refunds even if the Domain name is not in use.

If you have a website that is currently being hosted somewhere else and you wish to transfer the hosting to us, there are a few things you must be made aware of:

Many websites are "made" using other programs or rely upon other software to be installed on the server, such as Joomla, Word Press, DotNetNuke, ZenCart etc. We will have to evaluate if this software can be installed on our server and exactly how much space and bandwidth it requires. This will determine how much you have to pay for website hosting with us.

In order to successfully transfer your website to our server we will need access to your website. We need access to your Control Panel and FTP. This will allow us to take a copy of all the files for your website, and check all your current settings to ensure they are configured the same on our server.

Make sure you have all the information relating to your Domain Name. We will need access to your Domain Name in order to manage it (update its settings so that it knows where your website is located). Alternatively you can choose to manage your own Domain Name. If you wish us to do it we will need the following:

1. Where is it registered
2. Login Name
3. Login Password

Without these three pieces of information we CAN NOT HOST YOUR WEBSITE.

Once those major key points (especially point 1) have been addressed we will be able to tell you if we can host your website, how much it will cost and any complications that maybe evident.

Everyone knows what a Web Site is, but I thought it worth mentioning some of the key issues associated with a Web Site.

Domain Name - A Domain Name helps identify your web site. A Domain Name has to be registered before it can be used. Anyone can register a Domain Name. There is no guarantee that the domain name you wish to use is available. The cost will vary depending on who you purchase through and what type you purchase. Usually a Domain Name ending in .COM is cheaper than one ending in .COM.AU. Once you have a Domain Name it has to be configured to point to the server where the web site files are stored. The Domain Name has to be renewed atleast each year and will usually cost the same as the purchase price.

Web Site Hosting - The files for your web site have to be stored somewhere on the internet so they can be accessed by anyone who types in your domain name in their web browser. You are charged either monthly or yearly for the Web Hosting.

There are many aspects to Web Site Hosting, but the main two I wish to mention now are Bandwidth and Disk Space.

• Bandwidth is the volume of data being sent from your web site. Typically this is when someone is viewing one of your web pages that data is sent from the server that is hosting your web site, to the person viewing your web page. Each Account usually has a limit to how much traffic or bandwidth it is allowed to use each month. An average limit is 1 GigaByte per month. Every website we create is fully optimized to ensure it requires the least amount of bandwidth. This makes the pages not only load faster, but also reduces the amount of bandwidth required.

• Disk Space is the amount of available space to store your web pages and files. The more pictures, products and information you store on your web site the more disk space will be required.

  For both of those reasons it is best to optimize your web pages and files, to ensure these are kept as low as possible, which also keeps your fees and charges low.

We can register a Domain Name for you (but we can't guarantee that the one you wish to use is available) and we can perform the Web Site Hosting for you aswell. You will be invoiced each year to cover these two costs.

When you purchase a web site design, inevitably you will require changes to be made, such as you may change some of your product details, or you may wish to add new products and remove old products. Your contact details may change if you re-locate to a larger building etc.

So instead of burdening you with having to try and do the changes yourself, we can do them for you. Now charging for every single change does not seem very reasonable, so to resolve this, we simply charge a fixed fee for the duration of the calendar month. This means you can make just one change, or as many as you like for the same price.

Some customers prefer not to receive an invoice each month, so depending on the Package they selected, they can choose, at any time, to purchase additional monthly maintenance contracts in advance.

Important. Maintenance covers the changes to any web pages that currently EXIST. For example you may wish to have products added, removed or edited (such as updated prices) on an existing page. However if you require new products to be added to NEW pages, the creation of new pages is *NOT* covered under the monthly Maintenance option. Check the packages web page where you will see what the cost is for each additional page to be created.

The reason new pages have to be treated different is because each new page will also require changes to be made to the menus (where applicable) and to the website search engine. If you request multiple pages at the one time it will work out slightly cheaper for you.

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If you want a website but do not have a domain name we can check the availability of the domain name you wish to use, and if it is available we can register it for you on your behalf.

We can then handle all the management aspects for you, for a small fee per year.

If you also have us design, develop and host your website the cost of the domain name will be included on that invoice.

In general to make things easier if you also choose Website Hosting with us, that will be due each year, so on that invoice we will include the cost of your domain name renewal.

Any domain name we register on your behalf will be registered to YOU and at anytime we can provide you with your account login name and password, if you choose to conduct the management yourself (or if you wish to transfer that task to a third party). We are not a Registrar.

This issue could relate to a new website that has just been placed online and you can not see it, or if your existing website has just been updated and you can not see the latest changes.

When a website is placed online for the first time, it takes a little while for the DNS (Domain Name Server) changes to propagate through the internet. Some Internet Service Providers (ISP's) have a very short Time To Live (TTL) setting with their DNS updating, such as Optus, iPrimus and Bigpond. However there are many which do not, such as 3Mobile. It has been our experience that the large ISP's are all aware of new websites quickly, however 3Mobile can take up to an additional 48 hours before their network can see the new website. It doesn't matter how much you contact 3Mobile tech support they simply don't do anything about it. Of course they often say they can see the website so the issue is your computer, however they neglect to mention that they are not using the mobile network, instead they would be using a cable or wired network, and there is no guarantee that they are even located in the same country as you, so the fact that they can access the website is completely irrelevant, they need to test access to that website from the same network (ip block range) as you are using.

It could also be an issue that you are behind a Proxy Server. In that case you must wait for the Proxy Server to update.

What is a Proxy Server? Well a Proxy Server is a computer or application that acts as the middle man for requests from your computer to the internet. Your computer sends requests to the internet (to view a website for example). This request is first processed by the Proxy Server. If the Proxy Server identifies that information is already stored in its "cache" then it will display that cache information, instead of submitting your request to the actual website you requested.

What does this mean? Well you are at the mercy of when the Proxy Server updates its cache, and as a result means that you are often left looking at obsolete website content, that could be only a few hours old up to a few days old. There are many benefits in using Proxies, however delays and outdated content is one large disadvantage.

If your website has recently been transferred to our server and we are now your website host, the same problems still exist. Once the DNS settings for your Domain Name have been updated, those changes need to propagate through the internet, and once again require that each ISP processes those changes promptly. It is our experience that mobile networks (such as 3Mobile) simply do not do this, so if you are trying to access your new website or your newly hosted website from a wireless network, please allow an additional two days for the changes to be in effect. Or change to a better ISP.

If your website has just been updated and you can not see the latest changes then you can try forcing a hard refresh. While viewing the website in your web browser, hold down the CTRL key and press F5 Key, then let both keys go. Doing a CTRL-F5 requests the browser to ignore all local cache content and request that website page again. Often doing this can resolve the issue if it was related to a local cache hit. The other option is to clear the cache in your web browser. For Internet Explorer version 7+ click on Tools and then Internet Options.

There are many reasons why you may no be able to access a specific website, so we'll endeavor to list the primary reasons now:

Periodically websites can be offline due to scheduled or unscheduled maintenance. As computers (servers) on the internet are running 24 hours, 7 days a week, they will inevitably require rebooting from time to time. So just wait a few minutes and try again. Other server disruptions could be if the company is performing upgrades to their network or there has been equipment failure. Check with us and we can confirm with the server company as to cause and the expected time of completion.

If you Manage your own Domain Name and / or have purchased your own Website Hosting Account, then make sure either of those have not expired. Quite often those renewal notices and invoices are sent via email, so if you have not checked for email, or if you have changed email address's without notifying these companies, then the renewal notices could have gone astray. Once your domain name has reached its expiry date, your website will go offline immediately.

If your Website Hosting Account is overdue the company will attempt to contact you for an additional month before suspending your account.

If your Website Hosting is through us we will continue to try and contact you via email and via post, then finally via phone. If we do not receive any answer or reply for an additional 2 months then we will suspend your account until contact can be re-established and any outstanding invoices have been paid.

Unfortunately there are instances where your ISP can simply block access to certain servers. If this is the case you can check to see if the website is down (currently unavailable) for everyone or just you. go to this website and type in the web address you are trying to reach Down for Everyone or Just Me. This website will then attempt to contact that website and will inform you if they could access it or not. If they can then the issue is related to your computer or your ISP. If they can not then see the above mentioned points for possible reasons why.

This is without a doubt the most annoying possibility because it often relates to things totally out of your control. If for whatever reason a server deems that your IP is a threat then it will deny access. A threat is usually associated with a server that has been identified as sending Spam email. Once your IP has been identified like this it is added to what is called a blacklist. Many servers use blacklists to deny access to them. If your IP is on a blacklist then you will have to either wait until the black list clears, or contact your ISP and alert them to the fact that their IP (which you are paying them to use) has been included on a black list and get them to take action. Unfortunately companies like 3Mobile simply don't take any action, even though they are constantly included on many black lists, so if you are with 3Mobile ... Good Luck...

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From our Links Page we have some utilities that you can use to check the status of a website and the status of your IP, to see if it is on a black list.

First check to see if the web page is actually still available. So go to Down for Everyone or Just Me and see what it reports.

Then check to see if your IP is included on a Blacklist. So go to What is My Ip Address - Blacklist Check.

You can also do some additional checking from this website MX Toolbox - Blacklist check.

If it is due to blacklisting, then contact your ISP and inform them of this and also provide them the links you use to identify this problem.

Contact us and we can check if we have access to your website, however the first things we would do are those that have just been listed above.

Majority of the time, this is because your mailbox is full and you have your mail program configured to leave mail on the server. This means that if someone sends you 10MB of mail, that will fill your mailbox. If when you check for mail and your mail program is configured to leave mail on the server, then it will not clear your mail box once that has been downloaded.

While that mail sits in your mailbox it will not be able to receive any additional mail, when your mailbox reaches maximum capacity.

So the first thing we must do is check to see what your mail program is set to.

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If you use numerous computers to check for mail, and you need each computer to be able to receive a copy of each email, then leaving the mail on the server for a day or two will allow each computer you use over the course of that day to obtain a copy of each email. This in theory is great, but if the emails you receive have large attachments you will inevitably find your mailbox filling up and therefore no longer able to accept new mail.

If you have another email account you can use, or ask a friend. Send a test email to your mailbox. If there is a problem or the mail has been rejected for whatever reason, the account which sent the test email should receive a notification. READ THAT NOTIFICATION because it will inform you of what the problem is.

Too many people just say "I received an error" and don't actually read what that error is. The reason for the error is always included in the error email... Here is an example:

Subject: Delivery Status Notification (Failure)

The following message to was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'Mailbox quota exceeded'

Final-Recipient: xxx
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [111.222.333.444]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'Mailbox quota exceeded' (delivery attempts: 0)

There are three ways to obtain a quote or to place an order with us ONLINE.

We have a Purchase Order Request Form on our website, which lists all the features and services we currently offer. You simply select the features you want and submit. The beauty with the Purchase Order Request Form is that you can see all items on offer from a single page, which allows for quick and easy ordering. You can also use this same form and create your OWN QUOTE. Simply select the Quote option at the top of the form.

How to Use the Purchase Order Request Form. The first page you are shown is the configuration screen. Here is where you can select which product categories you wish to include on the form (you can always change your selection once the form has loaded), but for this quick tutorial click on SELECT ALL. If you have an account with us you can enter your name and password, if not simply click on DISPLAY ORDER FORM. Now you will be shown thumbnails for each item grouped into categories and sub categories. Simply enter a quantity for each item you wish to purchase. Move down and complete the Billing section. Click on Preview. This will now open a new window and show you what your order will look like. Once you're happy with that, close the preview window, now back on the order form click on the CONFIRM checkbox and then click on Submit. Your order will be emailed to us and you will also receive a copy via the email address you entered in the Billing section.

In order to use the shopping cart you will need to navigate to each item/product that you wish to purchase. Click on Website Features from the menu and then navigate through all the Categories and Sub categories. For each product that you want to add to your shopping cart, you can type in the quantity and then click on Add to Cart button.

While viewing any products page there is a shopping cart that is overlaid top right of the screen, so you will be able to click on Hide/Show in order to see its contents at any time. It is also from this popup window where you select CHECKOUT when you are ready to place your order.

If you are wanting us to create a website for you, then you will need to atleast select one of the options from the WEBSITE DESIGN Category. In this category are the 6 Starter Packages that will help anyone get started, that hasn't had a website before, or if you want to custom design your quote/order then choose Redesign an Existing website and then go through the other categories and select your required features.

When you are read, click on the Hide/Show option from the shopping cart (displayed top right). Depending on how many items you have selected you may need to scroll down. Click on CHECKOUT.

You are now shown the Manage Cart screen, where you can review the items you have selected and their quantities. Once you are happy with that, at the bottom of the page are three additional steps required to submit your order. You would currently be at Step 1. click on Calculate Freight which is step 2 to proceed.

Now the Calculate Freight is a feature that can be incorporated into our Shopping Cart, but for the purpose of ordering from us, our products have no freight, so simply select PICKUP. Then proceed to Step 3 Billing.

On the Billing screen fillout the required sections. At the bottom of the page it will prompt you to what still needs to be completed. Once all the required sections have been completed the Step 4 - SUBMIT your ORDER button will become available. Clicking on that will submit your order immediately. You will receive an email copy of your order for your records.

We have available a Request a Quote Form that you can fill out. Once you have filled it out and submitted it, we will generate an itemized quote which will be emailed to you in PDF format. Once you receive the quote all you have to do is confirm via email that you accept the quote (or if your company creates purchase orders simply send us your purchase order and mention our quote number).

To use this form, simply move your mouse over each option available. You will be presented with a brief explanation about that feature in the box on the right hand side. You can then click to select that feature. Some features have minimum requirements (which will be detailed in the information box). So you may have to select another feature first, before you can select this feature.

If you would prefer we can schedule a meeting where we can discuss all the options and features available and based on our discussion we can generate a quote for you.

This is a question that gets asked quite frequently, especially for people that have never had a website before, so what we have done is made an interactive check list, that you can click on to mark off what you have currently completed and it will then briefly explain what is still required.

You can visit the check list from Our Contact Page.

There are two key features available from our checklist.

If you have a quote number then you can type it into the provided box. You will then be shown a popup window which will detail the current development status of your website.

This is ideal if you wish to see exactly where the development is at, and more importantly it will also give you a brief explanation as to what is required for each of the steps which have not been completed. So use this feature often to ensure you know exactly where your new website is at.

If you do not have a quote number yet, or you just wish to see what each step involves you can use this interactive checklist. Simply move your mouse over each step and you will be presented with a brief explanation about that step and what is required of you in order to have that step completed.

You can also click on each step to mark is completed or uncompleted. In doing so at the bottom of the checklist is a TO DO list which will detail what is required of you, based on what steps you left as uncompleted

First you select a category from the list on the left. The list of Topics available for that category will be displayed on the right. You then select a topic and the answer will be displayed in this box.